Additional $10 off at check out.
We accept Visa, Mastercard, American Express, Discover credit cards. We also accept PayPal and PayPal Credit.
We also accept purchase orders from government agencies, education institutions, and corporations. All purchase orders are subject to credit approval.
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
All merchandise except for oversized items (e.g. Flat screen TVs over 67" and plasma TVs over 51") advertised on GameLiquidations.com are usually shipped via FedEx.
All packages shipped from GameLiquidations require a signature upon delivery. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address so that we may keep you informed of the status of your order and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx will attempt to deliver your package three times before returning it back to GameLiquidations
United States Postal Service (USPS) Shipping
Small items such as memory cards may be shipped by the Post Office.
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since FedEx is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in 7 - 10 business days. Final delivery for APO/FPO destinations will be subject to the Terms and Conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, GameLiquidations will contact you before the order is processed.
Oversized Merchandise Shipping
Oversized merchandise (Flat screen LED TVs over 67", plasma TVs over 51", BBQ Grills & Furniture) are shipped via a motor freight carrier that specializes in Home Delivery. Since these items are large and fragile, special handling is required, and cannot be shipped via our standard shipping options.
We take every precaution during our shipping preparation process to ensure that your order arrives to you in perfect condition. Each item on your order is scanned for accuracy of model and serial number. We apply large orange fragile sticker labels to notify the carrier that your shipment is fragile and requires special handling. The labels also include important step-by-step instructions on how to inspect and sign for your shipment. In addition to the manufacturer's standard foam and corrugated packaging, we also apply a special shock absorption polyethylene material to the outer carton of every TV. This safeguard will disperse energy from impact during transit, and eliminate damage to the product itself. Our professional appointment-based delivery service allows you to open and inspect your new TV prior to signing and accepting the TV. When you purchase a TV at GameLiquidations, you can be sure that it will arrive perfect working order, and will remain that way for a long time to come.
A shipping company representative will contact you while the merchandise is in transit to schedule an appointment for delivery. You will be provided with a 4-5 hour delivery time window between 8:00 am and 5:00 pm, Monday through Friday. If you will not be available to accept delivery during those hours, you may request a special delivery time for an additional fee.
Standard Delivery: A single driver will deliver the merchandise to your front entrance provided that it is on the ground level. If the approach to the entrance requires stairs (second floor or higher, basement), your order will be delivered to the point closest to the entrance that doesn't require stairs. If the entrance requires a flight of stairs, please select our White Glove Service White Glove Delivery: A team of two drivers will deliver the merchandise to any room at the destination address. Your merchandise will be unpacked and placed anywhere you desire (up to 2 flights of stairs) and all the debris will be removed (does not include assembly or installation).
Oversized Merchandise Acceptance Instruction:
We take every precaution during our shipping preparation process to ensure that the
Oversized merchandise, shipped via a special Home Delivery company, to sustain damage during transit, ALL merchandise must be inspected prior to signing acceptance.
Please inspect the merchandise (NOT the box it came in) for damage. The delivery driver is required to wait while you visually inspect the merchandise for physical damage. In most circumstances it is not necessary to lift the merchandise out of the carton for inspection; you can simply remove the straps and/or plastic clip located on the side of the box, and then easily slide the box off the merchandise.
Please recognize that shipping cartons do occasionally sustain a little damage during transit. Do NOT refuse the delivery if you notice damage to the box. Please remove the box and inspect the actual merchandise for physical damage before signing acceptance for the shipment.
It is very important to notate any noticed damage to the merchandise and/or carton it came in, on the bill of lading (BOL) before signing for it. If the merchandise (NOT the shipping carton) is damaged, please refuse the delivery. We will send a replacement immediately after we receive confirmation from our carrier that the merchandise has been refused because of actual damage.
Additional fees for oversized merchandise delivery will be applied in the following circumstances:
Redelivery: If you are not at the delivery location when the driver attempts delivery during the scheduled delivery time window or you request that the driver come back at a later time, there will be a $50 charge. Refused Delivery: If you refuse delivery on merchandise that is not defective or damaged, you will be refunded for the returned merchandise less our cost of shipping (including the return) in addition to our 10% return processing fee. Special Delivery: Special Delivery time window, please inquire with the delivery scheduling agent when they contact you to arrange a delivery appointment. If a special delivery is performed upon your request, you will be billed through GameLiquidations based on the following rates: Delivery before or after hours (before 8:00 am, after 5:00 pm) - $50 Smaller time window - $50 Saturday Delivery - $50 Sunday or Holiday - $100Non-Deliverable Addresses
We are unable to delivery to the following addresses:
Mail box drop off locations Hotels and motels Trade Shows, Conventions, Conferences
Standard Return Policy
We want you to love the items you purchase from GameLiquidations. If you are not satisfied with your purchase for any reason, you may return items for a full refund within 45 days, subject to the conditions below.
Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact. Incomplete returns will receive a reduced credit, reflecting any missing peripherals. The product serial number must match the serial number in our database. GameLiquidations maintains serial number tracking. We require that all approved returns of computers, tablets, and similar devices have the password removed or restored to the system default. Return merchandise must be double-boxed with no writing on the manufacturer's box. Your Return Authorization number should be prominently displayed on the outside of the shipping box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
452 Raritan Center Pkwy
Edison, NJ 08837
You must include the RA number issued to you by customer service, please be sure to write this number clearly on the return box.
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during shipping is the shipper's responsibility.
Televisions over 67" must be returned via one of our Home Delivery Partners. Please contact us to schedule a pickup for your large TV return.
If your return is not the result of our error, the return shipping costs are the responsibility of the customer.
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
If you purchased a product from GameLiquidations that you wish to exchange for an alternative, you can return the item for a full refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund within 7 days of receipt.
Damaged or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following the receipt of your return. Please allow for additional processing time after holidays.
Although it is our goal to ship a replacement as quickly as possible, a replacement cannot be shipped before we receive and inspect the return. To receive a replacement more quickly, you may place a new order for the same item (shipping not included) and we will issue a refund for the full value of the returned product (including shipping) upon completion of our return process.
Buyer's Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 14 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
We're here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.732.781.0909
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.732.781.0909
Please note damage claims will be denied for the following:
TVs with over 60 minutes of recorded usage TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
Your TV is fully covered under your in-home one year Warranty service. If any further assistance is needed, please contact us. *Open-Box units are covered under our in-house 90 day warranty.
The following items may not be returned:
A/V Furniture Apple iPods Consumables, including but not limited to, recordable media, film, tapes, batteries, paper, and ink Drones - All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI Mattresses Mobile Phones Opened Software Personal Body Massagers Opened packages of Apparel, Bedding or Linens Used Cookwear BBQ Grills Shavers Special order items
We are proud to offer outstanding service and state of the art products. Our quality products can be purchased online or over phone.
Customer Support line at 732-781-0909