Refund policy

RETURN POLICY

Damaged in Transit, It's not your fault! Our drivers are instructed to hang around while you perform your full inspection of unboxing and powering up your unit. We offer a Private truck White glove shipping option at checkout where 2 drivers will bring the unit into the room of choice and perform full inspection. In the occurrence upon inspection by the customer while our driver is waiting patiently, the product is discovered to have a damage or defect, please refuse the shipment and note the BOL it's damaged . We will issue a full refund or offer an exchange.  

We want you to love your product but we understand that sometimes an item simply won’t fit in the room you intended it for. That’s why we offer a comprehensive exchange or return program during the first 30 days after the delivery of your purchase. Please ensure you familiarize yourself with the policy below prior to your purchase.

 If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you would like to look at options for exchanging your item, give our support team a call at 732-781-0909 so they can walk you through new selections. We’ll work with you to schedule a convenient time to swap out your items. 

For larger items shipped via freight please reference the fees below: For packages cancelled mid transit, cancelled after processed or refused upon delivery, return or exchange policy:Dimensionally oversized merchandise 55"Wx4"Dx30"H or larger- $450restocking fee. 58"Wx36"H x6"D $850 restocking fee

Heavy package
volume

The COVID-19 pandemic has created record-breaking shipment volumes. As more people shop online to avoid crowds in stores, those numbers have grown even more. This has created shipping volumes that are taxing logistics networks nationwide, which may cause delays.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Policy for Televisions with screens not up to par (for none cracked screen) 

Some production runs from manufacturers may be better than others. In the event the panel of TV displays a Dirty screen below industry standard, Banding lines below industry standard, dead pixels, dim screen below industry standards. In this rare instance give us a call at 732 781 0909 and we will have the manufacturer come to your home and replace the panel free of charge we will handle all the phone calls on your behalf. Tv is not returnable to our store as the panel replacement is done at your home.  TV may be returned under our 30 day return policy -For larger items shipped via freight please reference the fees below: For packages cancelled mid transit or refused upon delivery, return or exchange policy: Dimensionally oversized merchandise 40x4x30 or larger- $450 restocking fee. 58"Wx36"H x6"D $850

Price Protection Policy: Our website puts forth our best "DEALS OF THE DAY" pricing year round. We do not price protect older sales for new price drops. The electronics market as the year progresses, prices drop dramatically. 

To complete your return, we require a receipt or proof of purchase. 

Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable)

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error

- Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you’ve done all of this and you still have not received your refund yet, please contact us at joseph@gameliquidations.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at joseph@gameliquidations.com and send your item to: Main Street Liquidations, 452 Raritan Center Parkway, EDISON NJ 08837, United States.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: Main Street Liquidations, 452 Raritan Center Parkway, EDISON NJ 08837, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. All billed orders are subject to 3% processing fee if refunded. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.