732 781 0909

FAQ


  • Orders can be placed on our website at any time. Your order will be processed and shipped during normal business hours, which is Monday-Thursday 9:00 AM to 6:00 PM and Friday 9:00 AM to 2:00 PM Eastern Time.

  • We accept Visa, Mastercard, American Express, Discover credit cards. We also accept PayPal, PayPal Credit. We also accept purchase orders from government agencies, education institutions, and corporations. All purchase orders are subject to credit approval.

  • Free ground shipping is available to home addresses in the contiguous United States for most items. Large items such as TVs may be subject to additional freight charges. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.

  • We will begin processing your order right away if order is placed during normal business hours. Time to ship is generally one to two business days. Estimated arrival time will vary depending upon the shipping method chosen at checkout.

  • An email containing your order confirmation will be sent after completion of your order online or by phone. If you do not receive an email confirmation within 10 minutes of placing your order, please check your spam filter. We recommend whitelisting Support@GameLiquidations.com. If you still have not received an email confirmation please contact us and we will be happy to verify your order.

  • You can use the Order Tracking link at the top of the site. You will need to provide your order number and billing zip code.

  • You may request a change to your order or may cancel it by phone so long as it has not been processed for shipping. Since orders are usually processed quickly, please notify us of an order change or cancellation by calling our Customer Support line at 732-781-0909 and dial "2" to request a change or cancellation. Notification by email is not recommended due to the speed of processing the order. We are unable to reinstate an order once it has been cancelled. You must place a new order instead, subject to our current availability and pricing.

  • Once an order has passed our verification process, the shipping address cannot be changed if it is different than the billing address. You may cancel the existing order, provided that it has not been processed for shipping, and place a new order with a different shipping destination.